Frequently Asked Questions
You have questions, we have answers. If you don’t see your question below, please send us an email or give us a call.

To retain the shine and smoothness, We recommend once a week with a high quality shampoo and conditioner with a “pH” of 4.0 – 4.5 or meet with your stylists.

Our extensions range from 10-32 inches long and can vary in width, which will relate to their placement position on the scalp. Length is measured from the weft of the extensions. For curly or wavy textures, the hair is measured when the hair is straight

All of our hair extensions are high quality, luxury human hair. Installed extensions will maintain quality with proper maintenance, such as washing, conditioning, and daily handling. We do our best to guide our clients in selecting hair that fits their color and texture preference.


The color is up to you! For a flawless look, select a hair color that complements your natural hair color. If you’re going for a new bold color, we recommend speaking with a stylist to discuss how to blend the colored extensions in with your hair. Our salon also does color services.


There is only an exchange policy. The client must return within 48-hours and the extensions must return in the same condition; including, but not limited to, no cutting, no color change or chemical alterations.

There are various ways to purchase extensions from us. Please visit SHOP to purchase from this site. If you’re in the Los Angeles area, visit us for a color and texture consultation based on your hair goals or desires. Ask about our Introductory Glam Package.


You can go to the Contact Us page to email or call us. We look forward to hearing from you.